FAQ | Evoklay Ayurveda

How do I check the product suit me or not?

We always recommend to do a patch test before using the products. Though all our products are made from natural ingredients but at times it doesn’t go well with all skin types due to one reason or the other.

How can I return my product?

Kindly check Returns & Refunds Policy here.

What If I made a payment but didn’t receive any confirmation message?

It happens in case of technical glitch due to slow server. You may reach our customer support team for the same along with the payment deduction proofs.

How can I contact "Evoklay Ayurveda"?

For any queries/complaints feel free to contact our customer support (10am to 8pm) (Mon-sat) @ Call/WhatsApp +91 74090 22200 E-mail- support@evoklay.com Social Media :- Fb messenger / DM Instagram / Live chat

In case the amount is deducted twice from my account?

Under this case you are suggested to reach our customer support. We assure to provide you with best assistance possible.

Can I cancel my order or change any product in my order?

Orders once placed cannot be Modified/Cancelled/Refunded.

How can I track my order?

You can track your order on our website :- https://evoklayayurveda.shiprocket.co

Can I return products if it doesn’t suit me?

We do not accept the returns on the basis of the products do not suit one’s skin type. Buying product is customer’s choice, our expert only recommends the product as per the concern’s.